Browser cache

A browser cache is a feature of your web browser where recently used web pages and data are temporarily stored by the web browser for later use. It is used to increase a user's browsing speed (and network requests) by accessing local web page components from the browser cache for recently visited pages.

Most of the time the browser cache is very useful for the speed increase it delivers. But browser caching can cause some issues, particularly if you are overwriting existing library items - such as images or PDF files. The symptom is that even though you have made updates, you cannot see the new image or PDF after the change. The culprit in this scenario is likely to be your browser cache.

Some interesting notes about your browser cache

Caching is time relative - only recently viewed items are cached.
Caching In this scenario, most other users should be unaffected.
Some browsers refer to a cache as Temporary Internet Files.

How to empty your browser cache

The method to clear your browser cache varies for each browser.

Internet Explorer:

Hold the Ctrl key and press the F5 key.
Or, hold the Ctrl key and click the Refresh button.

Google Chrome

PC
- Hold down Ctrl and click the Reload button.
- Or, Hold down Ctrl and press F5.
Mac
- Hold ⇧ Shift and click the Reload button.
- Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.

Mozilla Firefox

Windows
- Hold the Ctrl key and press the F5 key.
- Or, hold down Ctrl and ⇧ Shift and then press R.
Mac
Hold down the ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift and then press R.

More info

Below are some useful links for more information about caching.

RCH WebHelp